Status: WF communication failed

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S_Rashid
L1 Bithead

Status: WF communication failed

Hi,

For the last 24 hours, we are getting WF communication failed and success notifications. Is there any general issue ? is there something I need to check from my side? the ESM version is 4.2.5.41461.

dnd4ever
L0 Member

We are as well?  Any other solution?

S_Rashid
L1 Bithead

Hi Dnd4ever,

 

There was a general issue with US cloud based wildfire, so I configured the ESM to communicate with EU cloud based wildfire. below is the url:

https://eu.wildfire.paloaltonetworks.com

dfalcon
L4 Transporter

You can check the status of WildFire (as well as other Palo Alto Networks services) by region here:  https://status.paloaltonetworks.com/

 

If you see no report issues, you should log an incident with Support.  


David Falcon 
Solutions Architect, Cortex
Palo Alto Networks® 
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