Traps 6.1.3

[AriKukkonen]

using TMS and trying to update machines from 6.1.2 to 6.1.3 fails. 6.1.2 stays connected and live, so it's no problem. But bit odd, normally version upgrades are really easy with TMS. Running installation manually from MSI-packages works fine.

50% of machines have been updated by TMS, cannot see the difference between succesful and ignored upgrades, similar PC:s.

[AriKukkonen · Accepted solution]

solved, had to add https://traps-prodng-installers-origin-70.s3.eu-central-1.amazonaws.com as url which should not be decrypted.

[AriKukkonen]

Error downloading from https://traps-prodng-installers-origin-70.s3.eu-central-1.amazonaws.com*SNIPPED*=host to file Traps.pkg, error code -10

Failed invoking callback with error -10

Error downloading upgrade package, error code -10

Error executing upgrade action with error code -10

Agent action with ID c3ea4e7c2bd7dac7ed90746cf1fe4bc1 execution failed with -10

[AriKukkonen · Accepted solution]

solved, had to add https://traps-prodng-installers-origin-70.s3.eu-central-1.amazonaws.com as url which should not be decrypted.

[NeilDavidson]

Exact same problem and workaround.  Good to know it wasn't just us!

[SimonTan]

where to add the url?