09-24-2018 04:50 PM - edited 09-24-2018 05:07 PM
I've got the 5.0.3 client working on Mojave at the moment, but I'm not sure if the latest 4.1 client works if you aren't using the TMS.
Actually I have to make some modifications with this, as I just tested it with a clean beta install that hadn't seen the install yet. While the existing install started working last week with my personall install, trying to do a clean install still leaves you with a message that Mojave is too new to get installed.
Tomorrow I'll attempt to do another transition will bringing a working install into Mojave and see if it works like that; hopefully PA releases a supported update shortly.
09-25-2018 07:19 AM
Palo Alto should be releasing a compatible agent after QA testing against the GA release of Mojave.
09-27-2018 05:29 AM
I'm going to attempt to reinstall the agent, but this is the state of the Traps 18.104.22.1686 agent after upgrading to macOS Mojave on my workstation.
09-27-2018 05:30 AM
Palo Alto Networks will release a compatible version once QA is complete with final testing against GA release of 10.14
09-27-2018 08:13 AM
Just got an update notification for Traps Agent 22.214.171.1240, which appears to support macOS Mojave GM.
09-27-2018 12:05 PM
how did you get the update?
09-27-2018 12:08 PM
The updated installer is now an option when you create a new install package. Remember that all of your older install packages (OSX installer) will no longer work. As well, you can do a bulk upgrade of your endpoints, and monitor the upgrade via the 'Action Tracker' tab.
09-27-2018 12:10 PM
I created the installer and tried to upgrade manually.It installed but the exploit and malware protection is still grayed out. Should i unistall and do a clean install after that?
09-27-2018 12:11 PM
uninstall/re-install would be advised. Should you still have an issue, please reach out to Palo ALto Networks support.
09-27-2018 12:13 PM
thank you will do
09-27-2018 12:48 PM
For all concerned on this thread.Unstalling and reinstalling from stratch worked.It reports correctly as well on the cloud portal.
09-27-2018 12:49 PM
Thank you for the update and confirmation!
09-27-2018 12:51 PM
My pleasure feel free to share your experiences as well.
09-27-2018 12:59 PM
Where do you see the 5.0 agent? When I go to Support.paloaltonetworks.com and go to my Advanced End Point Protection and click on Software/Downloads, it still only shows me 4.2.1 as the latest package to download. Thanks.
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