Traps on Cloud or On-premise

[dfalcon]

Hi @AhmedSallam 

Can you send me a direct message with your email address?  I'm not sure if that SKU is accurate.  

[AhmedSallam]

Good Morning David @dfalcon 

My email address is ahmed.abdulla@siscomgroup.ca

Just send to me any test email and I will reply to you with quotation received from the Egyptian distributor

Thx for your support.

Best Regards

[AhmedSallam]

Good Afternoon @dfalcon 

I would like to share with you below here the SKU received from the Egyptian distributor:

Part Code: PAN-TRAPS-A-BKLN-1YR

Product Description: Traps Advanced Endpoint Protection for agents, tier A, 1-year prepaid, includes Premium Partner Support

Waiting for your confirmation 

Thx in advance.

Best Regards

[dfalcon]

Hi @AhmedSallam-

I believe that SKU is being discontinued.  The replacement SKU should be PAN-XDR-PRVT.  You may have your distributor double-check.  

[AhmedSallam]

Hi @dfalcon 

Thx for your great support . I will check with the distributor and will let you know.

Thx in advance.

Best Regards

[AhmedSallam]

Hi @dfalcon 

I have received updated quotation for Traps from the Egyptian distributor as follow:

Product Code: PAN-TRAPS-C

Product Description: Traps Advanced Endpoint Protection for agents, tier C, 1-year prepaid, includes Premium Support

Thanks in advance to explain to me the difference between tier A & tier C.

Best Regards

[dfalcon]

Hi @AhmedSallam -

For some reason, I never got an email on your response.  I passed your other link to one of the reps I work with -- waiting for an answer back from him.  

[AhmedSallam]

Hi @dfalcon 

Thx for your feedback and your willing to support.

Best Regards

[dfalcon · Accepted solution]

Hi @AhmedSallam-

I also answered in the other post.  The letter tier simply denotes the quantity of agents.  There is no functional difference between tiers.