Traps - Tier A vs Tier C

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L2 Linker

Traps - Tier A vs Tier C

Good Morning Colleagues

I have received quotation from Palo Alto distributor in Egypt for Palo Alto traps , Can you help me explaining the difference between the below options of traps:

 

Option A: Traps Advanced Endpoint Protection for agents, tier A, 1-year prepaid, includes Premium Support

Option B: Traps Advanced Endpoint Protection for agents, tier C, 1-year prepaid, includes Premium Support

 

Thx in advance

 

Best Regards


Accepted Solutions
L4 Transporter

Hi @AhmedSallam -

 

Sorry, I was out of the office yesterday.  I heard back from one of the sales reps.  The tier letter serves no technical purpose or difference in service whatsoever.  It only has to do with quantity of agents. 


David Falcon 
Solutions Architect, Cortex
Palo Alto Networks® 

View solution in original post


All Replies
L4 Transporter

Hi @AhmedSallam -

 

I'm not sure on this answer.  I've passed the link to this article to one of our reps that can provide us the answer.  I will let you know his response.  


David Falcon 
Solutions Architect, Cortex
Palo Alto Networks® 
L4 Transporter

Hi @AhmedSallam -

 

Sorry, I was out of the office yesterday.  I heard back from one of the sales reps.  The tier letter serves no technical purpose or difference in service whatsoever.  It only has to do with quantity of agents. 


David Falcon 
Solutions Architect, Cortex
Palo Alto Networks® 

View solution in original post

L2 Linker

Hi @dfalcon 

Thx so much for your always support.

 

Best Regards

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