We are upgrading traps using this process.
First Uninstall Traps in Control panel then requires password.
Next is use the traps cleaner then requires password.
then lastly install a new Traps agent 4.2.3.
Some of the servers are requiring are reboot and some are not. These are the OS of servers were gonna upgrade.
Could someone help me to know what is the effect of not rebooting and rebooting the server after the fresh install?
FYI: We are using autofac/HPSA to upgrade, We cant use the ESM server to upgrade due to version issues
These are the version
Microsoft Windows Server 2008 R2 Enterprise
for upgrades to the 4.2.x range, There is an upgrade plan:
ESM Upgrade Considerations
You can upgrade to ESM 4.2 from any ESM 3.4 or any later release.
Traps Upgrade Considerations
@RichardP11 Ideally you would use the built in upgrade. You can create a One-Time action to upgrade the endpoint. There can be several reasons an upgrade fails, most of the time it is due to the system needing a reboot, for other system configuration changes to complete. Also, Palo Alto networks Support can help through the upgrade process, should you run into any issues.
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