01-31-2021 10:41 PM
Traps upgrade is getting failed while am trying to upgrade the traps agent from 4.2.1 to 4.2.7 through the ESM console with the help of the 4.2.7 upgrade Package.
In Parallel I am planning to upgrade the Agent through the other tool like desktop central and the SCCM. Kindly help to get the procedure for this task.
Can we use the upgrade package if we are upgrading through the external tool?
02-01-2021 06:10 AM
Hi @CyberEye -
From one of the workstations, what do you see during the upgrade attempt? Is the package getting there? Is there an error? Or is it failing without any notification. Have you tried running the installer directly from a workstation?
As far as the upgrade goes from SCCM, I would actually use a standalone installer. I believe the upgrade .zip contains multiple installers.
02-22-2021 02:15 AM
We restarted the server and seems the issue resolved
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