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09-18-2023 11:43 AM
So I am trying to migrate a large Fortigate firewall to Palo using expedition.
I have used Expedition with Cisco before, but the Fortigate is throwing me for a loop.
After import of the Fortigate config, I have a root, shared, and the actual vdom that has the firewall rules I am interested in migrating.
It has caused a lot of odd things in the migrated configuration before I begin working with it. A lot of triplicate address objects. A lot of objects with purple gears. Address objects with 0.0.0.0 addresses instead.
I'm migrating this all over to a Palo with a single vsys.
I already can see th e policy based L2L VPN tunnels did not migrate correctly.
I have been doing the usual recommended workflow. I am trying to merge duplicate objects and delete unused objects. But some of these objects refuse to merge. And some purple gear objects can't be deleted either.
I suspect this has something to do with what template the particular one of the triplicate object is. Usually there is one each in shared, VDOM and root. Which of the template objects should I try to keep?
09-19-2023 12:39 AM
Hi @crose_mcnc
Thanks for reaching out.
What Expedition version are you using? Is it the latest?
Could it be possible you share your Fortinet file config with us by uploading it into a TAC case, if so, please send the TAC case number to below email fwmigrate@paloaltonetworks.com
Thanks in advance,
David
09-19-2023 05:19 AM
ok. So I should just open a TAC case under our service contract for the new firewall then?
09-19-2023 07:08 AM
Hi @crose_mcnc
Yes, you can include in the TAC case that "it could be closed as it is only needed for sharing configuration purposes with the Expedition team".
Let us know the TAC number by email to fwmigrate@paloaltonetworks.com
Thanks,
David
09-19-2023 07:58 AM - edited 09-19-2023 08:18 AM
I tried but the TAC case open tool keeps trying to redirect me to live community to solve the problem and won't open a case. How can I force it to allow me to open a case?It tries so hard to stop you from opening a case its not funny. If I pick problem type new configuration it automatically shoves me into community and won't give me a ticket number or a chance to upload. Is this the place to complain about how much I hate all the rigamarole I have to go through to actually get a TAC human when opening a case even though we pay for support? 😉
09-19-2023 08:30 AM
@crose_mcnc Try not mention expedition in the subject , if you mention expedition, it will re-direct you to live community.
09-19-2023 09:55 AM
ok . I got a case number and put the config file in.
I sent an email with the case number and relevant version numbers for all the code running in an email to fwmigrate as Dave asked.
09-26-2023 10:37 AM
OK I ma testing the hotfixes you guys just released. It looks much better. One thing that is still not making it over are the L2L VPN tunnels. In this case they are Foritgate policy based IP sec VPN tunnels. They should be in that same config file I put in the case.
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