- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
05-06-2020 08:31 AM
I have a client trying to extract a policy from Checkpoint Manager running R80.20 and the script is failing with the error below:
[4/15/20 2:16 PM com.checkpoint.mgmt_api.examples.MyLogger.debug()DEBUG]: Run command: 'show-gateways-and-servers' with details level 'full'
[4/15/20 2:16 PM com.checkpoint.mgmt_api.examples.MyLogger.severe()SEVERE]: Failed to run gateways-and-servers command. Message: 'Requested object [d5919a12-4a37-407b-8d68-05baa475a6bd] not found'. Status Code: '404'
[4/15/20 2:16 PM com.checkpoint.mgmt_api.examples.ShowPackageTool.logoutReportAndExit()INFO]: Script stopped running due to severe error!
[4/15/20 2:16 PM com.checkpoint.mgmt_api.examples.ShowPackageTool.logoutReportAndExit()INFO]: dirPath: /home/an548962ad/b9cc1488-2975-4878-ade6-69bfc2ea42ee
They have used this tool to pull others before successfully from the same Checkpoint manager. Any ideas on where the issue may be?
05-06-2020 09:23 AM
Hi JoshuaBolin,
The tool is supported by checkpoint , please see details in below:
05-07-2020 01:15 AM
Have the team used the jar command we recommended in Expedition?
Our prior experiences is that using that command, the whole set of objects are retrieved. However, as Lynn pointed out, this is a Checkpoint software and if there is a bug in it or in the declaration of the configuration, we may not be able to help you there.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!