PA Expedition PAN Order Agent is stopped ( Remediation: Start the agent )

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PA Expedition PAN Order Agent is stopped ( Remediation: Start the agent )

L1 Bithead

Hello Team  , after installing PA Expedition release VM , i have faced an issue related to internal checks ( Verify the PanOrders agent is running to accept background jobs ) , both start/restart button didnt work , do you have any opinion to fix this please , 

in addition to , im trying to add devices , please retreive configuration function status is downloading but there is no real files to download , as i think its related to PANorder agent primary issue


Thanks for your feedback and support 

@ links to members


Accepted Solutions

First to stop the services:

$sudo service mysql stop

$sudo service rabbitmq-server stop


To create a sepearte folder , you use "mkdir" command , for example :

cd /var/lib/

sudo mkdir /temp

sudo mv /var/lib/rabbitmq/* /var/lib/temp



sudo service mysql start

sudo service rabbitmq-server start

View solution in original post


L6 Presenter

@MohamedAbbas Try to reboot the VM and check if there is any error logs in /tmp/panReadOrders.log

rebooted , but i didn't see any log issues appear 

any other opinion please ?


Please check the rabbitmq status by following below article:


Yes , that right issue appear for rabbitmq-server status >>have failed to start RabbitMQ Messaging server 

but after stop the services >> Could you please clarify more details info for this step please ,, how can >>>A separate folder was created and we moved the files from ( var/lib/rabbitmq/ ) into that temporary folder after the service was stopped.>>>

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