General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Discussions

Resolved! Cannot connect to management server

Dear All:

I had meet this problem for three times ,and It comes again , I can ping

the Management port with a low delay , but can not login through the https

and can login from SSH, but without any cli , I can't typing . and always

"Oct 30 12:21:13 Erro

...

j.guo by L1 Bithead
  • 31080 Views
  • 11 replies
  • 0 Likes

PAN-Agent and Mac OS X Clients

Has anyone had sucess in the PAN-Agent capturing logins for Mac OS X clients joined to Active Directory?

We have about 100 iMacs running Mac OS 10.6.5, and I always get a "_unknown_" username when looking at their IP address in the PAN-Agent. We have

...

mharding by L4 Transporter
  • 5616 Views
  • 11 replies
  • 0 Likes

Resolved! IPSEC Tunnel to ASA - PeerID issues

I am setting up an IPSec tunnel to an ASA. I am getting an error message about the PEERID type only allowing IP but received FQDN. Per the other KB article, I changed the PAN Exchange mode to Aggressive.

Now the PAN received a FQDN of the ASA side an

...

SDorsey by L4 Transporter
  • 5083 Views
  • 5 replies
  • 1 Likes

GlobalProtect client behind a proxy, configuration help

I am trying to establish an ssl vpn connection using the globalprotect client, but the client is behind a proxy using a configuration script.  I have tried calling paloalto support but they said their client is not proxy aware.  Does anyone know of s

...

bigtone by L1 Bithead
  • 14530 Views
  • 6 replies
  • 0 Likes

Resolved! Sort columns in Monitor tab?

I feel like an idiot, but how do I sort the columns in my monitor tab? The used to be sorted by generate time, but that doesn't seem to be the case anymore.

mcocat by Not applicable
  • 7115 Views
  • 5 replies
  • 0 Likes

Inbound traffic to DMZ issue

We have reports of certain users not being able to access our public website but majority of users are able to. The traffic log shows that the application is incomplete. Packet capture reveals the 3-way handshake does not complete and the session tim

...

x by L1 Bithead
  • 5514 Views
  • 5 replies
  • 0 Likes

GlobalProtect and "client sleep mode"

Hello,

as described in the "GlobalProtect 1.1.6: Addressed Issues" (issue point 35361) the unnecessarily reconnection after sleep/hibernate mode should be fixed.

We are using the GlobalProtect Version 1.1.7 . The portal configuration are:"On demand" mo

...

Hithead by L4 Transporter
  • 9447 Views
  • 7 replies
  • 0 Likes

Show Hard Drive information

For an audit, I need to know the Make/Model/Serial Number of the internal HDD.

I cant seem to locate the appropriate show command on a PAN device...any ideas?

Thanks much

GlobalProtect - how to edit the download page

Is it possible to edit the GlobalProtect download page?

On the page where users are prompted to download the 32bit, 64bit, or Mac version version of GP, I would like to add some instructions for the not so savvy user on which version to select and how

...

etnerual by L1 Bithead
  • 11209 Views
  • 14 replies
  • 1 Likes

Resolved! User authentication - Global Protect

HI.

I'm pre-staging a couple of PA2020's (active/passive), and am having an issue with getting authentication via AD working for Global Protect through Active Directory.

As far as I can tell, the LDAP configuration is correct - the firewall connects to

...

darren_g by L4 Transporter
  • 22137 Views
  • 12 replies
  • 0 Likes

Resolved! GlobalProtect uninstall problem

Hi,

Our user have a problem with GlobalProtect client on a computer running Windows 8. Client was behaving very unpredictable (constantly connecting and disconnecting from the VPN), so it is uninstalled (from Control Panel\Programs\Programs and Featur

...

PA equivalent of ASA packet tracer?

One of the more useful features in troubleshooting on the PIX/ASA (which we used until recently) is the packet tracer, which allows us to enter source/destination IP/port, etc and check to see if a given connection is allowed or blocked, and by which

...

OSPF Adjacency Issues

We've got a Cisco 7301 routers that forms OSPF adjacencies with an HA pair of 5020 firewalls.  Recently I swapped this router out with a different router with the same IPs but different configs to test a new WAN connection.  OSPF forms up just fine w

...

aglej by Not applicable
  • 13865 Views
  • 14 replies
  • 0 Likes
Labels