GlobalProtect App 5.1.2 for Windows and Mac Announcement

Announcements

ATTENTION Customers, All Partners and Employees: The Customer Support Portal (CSP) will be undergoing maintenance and unavailable on Saturday, November 7, 2020, from 11 am to 11 pm PST. Please read our blog for more information.

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GlobalProtect 5.1.2 for Windows and Mac Unavailable in CSPGlobalProtect 5.1.2 for Windows and Mac Unavailable in CSP

GlobalProtect App 5.1.2 Announcement:
GlobalProtect App 5.1.2 for Windows and Mac Unavailable in CSP

 

Palo Alto Networks GlobalProtect app release 5.1.2 for Windows and Mac is no longer available in the Palo Alto Networks customer support portal and is recommended to upgrade to GlobalProtect 5.1.3.

 

 

Why is the GlobalProtect app 5.1.2 release for Windows and Mac no longer available on the Palo Alto Networks support portal?

 

A known issue in the GlobalProtect app 5.1.2 release has been addressed in the latest release—GlobalProtect app 5.1.3. The issue addressed was based on users being unable to use the GlobalProtect app 5.1.2 on Windows and Mac for a language other than English (e.g., Spanish).

 

Palo Alto Networks strongly recommends that you download the GlobalProtect app 5.1.3 release for Windows and Mac. If you have already downloaded the GlobalProtect app 5.1.2 release, you must upgrade to the GlobalProtect app 5.1.3 release for Windows and Mac.

 

As a result, GlobalProtect app 5.1.2 release for Windows and Mac is no longer available on the Palo Alto Networks customer support portal.

 

Additional Information

For more information on upgrading GlobalProtect App, please review the following:

Deploy the GlobalProtect App Software

 

For more information about the GlobalProtect addressed issues, please review the following:

Addressed Issues in GlobalProtect App 5.1