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04-15-2018 12:46 AM
Hello All,
I installed minemeld on aws instance, when I am trying to logging getting "Error checking credential: bad gateway". I checked Minemeld services and getting error as :
minemeld-engine FATAL Exited too quickly (process log may have details)
minemeld-supervisord-listener RUNNING pid 1921, uptime 0:08:47
minemeld-traced RUNNING pid 1923, uptime 0:08:47
minemeld-web FATAL Exited too quickly (process log may have details)
Please let me know if I missed somthing in new deplymenet.
04-15-2018 01:57 AM
Hi @sam2016,
looks like one of the dependencies did not install correctly during the setup. You might want to take a quick look to log files in /opt/minemel/log (minemeld-engine.log, minemeld-web.log, ...) for an error trace that could provide a lead.
04-15-2018 03:01 AM
Hi @xhoms
Thanks for your response.
In minemeld-web.log: I can see errors as "[11811] [ERROR] Exception in worker process"
In minemeld-engine.log : I can see
2018-04-15T07:12:26 (11529)launcher.main INFO: Starting mm-run.py version 0.9.44
2018-04-15T07:12:26 (11529)launcher.main INFO: mm-run.py arguments: Namespace(config='/opt/minemeld/local/config', multiprocessing=0, nodes_per_chassis=15.0, verbose=False)
Traceback (most recent call last):
File "/opt/minemeld/engine/current/bin/mm-run", line 11, in <module>
sys.exit(main())
File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/launcher.py", line 218, in main
config = minemeld.run.config.load_config(args.config)
File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 567, in load_config
return _load_config_from_dir(config_path)
File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 382, in _load_config_from_dir
ccvalid, cconfig = _load_and_validate_config_from_file(ccpath)
File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 281, in _load_and_validate_config_from_file
valid = resolve_prototypes(config)
File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 477, in resolve_prototypes
prototypes_entrypoints = minemeld.loader.map(minemeld.loader.MM_PROTOTYPES_ENTRYPOINT)
File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 105, in map
_initialize_entry_point_group(entrypoint_group)
File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 55, in _initialize_entry_point_group
installed = _installed_versions()
File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 29, in _installed_versions
installed_dists = pip.get_installed_distributions()
I am not sure if this is issue is with newer version. attaching log file for refrence.
04-16-2018 05:54 AM
Hi @sam2016,
the last lines of the errors are missing. Please, could you paste the entire Exception?
Thanks!
luigi
04-17-2018 07:31 AM
Hello - I'll add a "me, too". Getting the same error on a fresh install. The log/minemeld-engine.log reports:
2018-04-17T13:40:15 (12683)launcher.main INFO: mm-run.py arguments: Namespace(config='/opt/minemeld/local/config', multiprocessing=0, nodes_per_chassis=15.0, verbose=False) Traceback (most recent call last): File "/opt/minemeld/engine/current/bin/mm-run", line 11, in <module> sys.exit(main()) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/launcher.py", line 218, in main config = minemeld.run.config.load_config(args.config) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 567, in load_config return _load_config_from_dir(config_path) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 382, in _load_config_from_dir ccvalid, cconfig = _load_and_validate_config_from_file(ccpath) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 281, in _load_and_validate_config_from_file valid = resolve_prototypes(config) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 477, in resolve_prototypes prototypes_entrypoints = minemeld.loader.map(minemeld.loader.MM_PROTOTYPES_ENTRYPOINT) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 105, in map _initialize_entry_point_group(entrypoint_group) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 55, in _initialize_entry_point_group installed = _installed_versions() File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 29, in _installed_versions installed_dists = pip.get_installed_distributions() AttributeError: 'module' object has no attribute 'get_installed_distributions'
Perhaps my sys.path is getting messed up?
04-17-2018 03:09 PM
I just tried to deploy MineMeld in Azure using the official template and got the same error.
admin@vm1:~$ sudo -u minemeld /opt/minemeld/engine/current/bin/supervisorctl -c /opt/minemeld/local/supervisor/config/supervisord.conf status minemeld-engine FATAL Exited too quickly (process log may have details) minemeld-supervisord-listener RUNNING pid 11603, uptime 0:01:29 minemeld-traced RUNNING pid 11605, uptime 0:01:29 minemeld-web RUNNING pid 12267, uptime 0:00:01 admin@vm1:~$ less /opt/minemeld/log/ minemeld-engine.log minemeld-supervisord-listener-stdout---supervisor-y5ajV9.log minemeld-web.log minemeld-engine-stderr---supervisor-M96AeT.log minemeld-traced.log minemeld-web-stderr---supervisor-fsqwLy.log minemeld-supervisord-listener.log minemeld-traced-stderr---supervisor-_qh1ic.log supervisord.log admin@vm1:~$ less /opt/minemeld/log/minemeld-engine.log 2018-04-17T22:01:59 (11604)launcher.main INFO: Starting mm-run.py version 0.9.44 2018-04-17T22:01:59 (11604)launcher.main INFO: mm-run.py arguments: Namespace(config='/opt/minemeld/local/config', multiprocessing=0, nodes_per_chassis=15.0, verbose=False) Traceback (most recent call last): File "/opt/minemeld/engine/current/bin/mm-run", line 11, in <module> sys.exit(main()) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/launcher.py", line 218, in main config = minemeld.run.config.load_config(args.config) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 567, in load_config return _load_config_from_dir(config_path) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 382, in _load_config_from_dir ccvalid, cconfig = _load_and_validate_config_from_file(ccpath) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 281, in _load_and_validate_config_from_file valid = resolve_prototypes(config) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 477, in resolve_prototypes prototypes_entrypoints = minemeld.loader.map(minemeld.loader.MM_PROTOTYPES_ENTRYPOINT) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 105, in map _initialize_entry_point_group(entrypoint_group) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 55, in _initialize_entry_point_group installed = _installed_versions() File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 29, in _installed_versions installed_dists = pip.get_installed_distributions() AttributeError: 'module' object has no attribute 'get_installed_distributions' 2018-04-17T22:02:02 (11748)launcher.main INFO: Starting mm-run.py version 0.9.44 2018-04-17T22:02:02 (11748)launcher.main INFO: mm-run.py arguments: Namespace(config='/opt/minemeld/local/config', multiprocessing=0, nodes_per_chassis=15.0, verbose=False) Traceback (most recent call last): File "/opt/minemeld/engine/current/bin/mm-run", line 11, in <module> sys.exit(main()) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/launcher.py", line 218, in main config = minemeld.run.config.load_config(args.config) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 567, in load_config return _load_config_from_dir(config_path) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 382, in _load_config_from_dir ccvalid, cconfig = _load_and_validate_config_from_file(ccpath) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 281, in _load_and_validate_config_from_file valid = resolve_prototypes(config) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 477, in resolve_prototypes prototypes_entrypoints = minemeld.loader.map(minemeld.loader.MM_PROTOTYPES_ENTRYPOINT) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 105, in map _initialize_entry_point_group(entrypoint_group) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 55, in _initialize_entry_point_group installed = _installed_versions() File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 29, in _installed_versions installed_dists = pip.get_installed_distributions() AttributeError: 'module' object has no attribute 'get_installed_distributions' 2018-04-17T22:02:06 (11770)launcher.main INFO: Starting mm-run.py version 0.9.44 2018-04-17T22:02:06 (11770)launcher.main INFO: mm-run.py arguments: Namespace(config='/opt/minemeld/local/config', multiprocessing=0, nodes_per_chassis=15.0, verbose=False) Traceback (most recent call last): File "/opt/minemeld/engine/current/bin/mm-run", line 11, in <module> sys.exit(main()) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/launcher.py", line 218, in main config = minemeld.run.config.load_config(args.config) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 567, in load_config return _load_config_from_dir(config_path) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 382, in _load_config_from_dir ccvalid, cconfig = _load_and_validate_config_from_file(ccpath) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 281, in _load_and_validate_config_from_file valid = resolve_prototypes(config) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 477, in resolve_prototypes prototypes_entrypoints = minemeld.loader.map(minemeld.loader.MM_PROTOTYPES_ENTRYPOINT) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 105, in map _initialize_entry_point_group(entrypoint_group) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 55, in _initialize_entry_point_group installed = _installed_versions() File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 29, in _installed_versions installed_dists = pip.get_installed_distributions() AttributeError: 'module' object has no attribute 'get_installed_distributions' 2018-04-17T22:02:10 (11798)launcher.main INFO: Starting mm-run.py version 0.9.44 2018-04-17T22:02:10 (11798)launcher.main INFO: mm-run.py arguments: Namespace(config='/opt/minemeld/local/config', multiprocessing=0, nodes_per_chassis=15.0, verbose=False) Traceback (most recent call last): File "/opt/minemeld/engine/current/bin/mm-run", line 11, in <module> sys.exit(main()) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/launcher.py", line 218, in main config = minemeld.run.config.load_config(args.config) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 567, in load_config return _load_config_from_dir(config_path) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 382, in _load_config_from_dir ccvalid, cconfig = _load_and_validate_config_from_file(ccpath) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 281, in _load_and_validate_config_from_file valid = resolve_prototypes(config) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 477, in resolve_prototypes prototypes_entrypoints = minemeld.loader.map(minemeld.loader.MM_PROTOTYPES_ENTRYPOINT) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 105, in map _initialize_entry_point_group(entrypoint_group) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 55, in _initialize_entry_point_group installed = _installed_versions() File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 29, in _installed_versions installed_dists = pip.get_installed_distributions() AttributeError: 'module' object has no attribute 'get_installed_distributions'
04-17-2018 03:16 PM - edited 04-17-2018 03:17 PM
Me too...
minemeld-engine.log on new install of ubuntu 14
2018-04-17T16:00:09 (1579)launcher.main INFO: Starting mm-run.py version 0.9.44 2018-04-17T16:00:09 (1579)launcher.main INFO: mm-run.py arguments: Namespace(config='/opt/minemeld/local/config', multiprocessing=0, nodes_per_chassis=15.0, verbose=False) Traceback (most recent call last): File "/opt/minemeld/engine/current/bin/mm-run", line 11, in <module> sys.exit(main()) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/launcher.py", line 218, in main config = minemeld.run.config.load_config(args.config) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 567, in load_config return _load_config_from_dir(config_path) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 382, in _load_config_from_dir ccvalid, cconfig = _load_and_validate_config_from_file(ccpath) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 281, in _load_and_validate_config_from_file valid = resolve_prototypes(config) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 477, in resolve_prototypes prototypes_entrypoints = minemeld.loader.map(minemeld.loader.MM_PROTOTYPES_ENTRYPOINT) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 105, in map _initialize_entry_point_group(entrypoint_group) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 55, in _initialize_entry_point_group installed = _installed_versions() File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 29, in _installed_versions installed_dists = pip.get_installed_distributions() AttributeError: 'module' object has no attribute 'get_installed_distributions' 2018-04-17T16:00:14 (1601)launcher.main INFO: Starting mm-run.py version 0.9.44 2018-04-17T16:00:14 (1601)launcher.main INFO: mm-run.py arguments: Namespace(config='/opt/minemeld/local/config', multiprocessing=0, nodes_per_chassis=15.0, verbose=False) Traceback (most recent call last): File "/opt/minemeld/engine/current/bin/mm-run", line 11, in <module> sys.exit(main()) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/launcher.py", line 218, in main config = minemeld.run.config.load_config(args.config) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 567, in load_config return _load_config_from_dir(config_path) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 382, in _load_config_from_dir ccvalid, cconfig = _load_and_validate_config_from_file(ccpath) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 281, in _load_and_validate_config_from_file valid = resolve_prototypes(config) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/run/config.py", line 477, in resolve_prototypes prototypes_entrypoints = minemeld.loader.map(minemeld.loader.MM_PROTOTYPES_ENTRYPOINT) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 105, in map _initialize_entry_point_group(entrypoint_group) File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 55, in _initialize_entry_point_group installed = _installed_versions() File "/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/minemeld/loader.py", line 29, in _installed_versions installed_dists = pip.get_installed_distributions() AttributeError: 'module' object has no attribute 'get_installed_distributions'
04-18-2018 02:15 AM - edited 04-18-2018 01:44 PM
Hi all,
this is was a conflict with the latest release of a python package. The fix has been merged and we will make available the fixed release today or tomorrow. Sorry for the incovenience.
https://github.com/PaloAltoNetworks/minemeld-core/issues/270
A quick workaround is using Ansible (https://github.com/PaloAltoNetworks/minemeld-ansible) to install MineMeld or the MineMeld docker.
EDIT
While waiting for the fix, a workaround is forcing the previous version of the package:
sudo service minemeld stop sudo -H -u minemeld /opt/minemeld/engine/current/bin/pip install pip==9.0.3 sudo service minemeld start
01-26-2021 08:19 AM
Bumping this as I'm having the same issue on a new install on Ubuntu 16.04. I've tried the Python downgrade referenced here with no success. Current status are:
minemeld-engine RUNNING pid 27539, uptime 3:14:34
minemeld-supervisord-listener RUNNING pid 1582, uptime 6 days, 17:55:09
minemeld-traced RUNNING pid 27958, uptime 0:08:47
minemeld-web FATAL Exited too quickly (process log may have details)
01-28-2021 11:05 AM
This is what keeps repeating in the log:
[2021-01-28 18:56:13 +0000] [1685] [INFO] Starting gunicorn 19.5.0
[2021-01-28 18:56:13 +0000] [1685] [INFO] Listening at: http://127.0.0.1:5000 (1685)
[2021-01-28 18:56:13 +0000] [1685] [INFO] Using worker: gevent
[2021-01-28 18:56:13 +0000] [1688] [INFO] Booting worker with pid: 1688
[2021-01-28 18:56:13 UTC] [1688] [INFO] MMLogger started
/opt/minemeld/engine/0.9.70.post1/local/lib/python2.7/site-packages/minemeld/flask/aaa.py:21: ExtDeprecationWarning: Importing flask.ext.login is deprecated, use flask_login instead.
import flask.ext.login
[2021-01-28 18:56:14 UTC] [1688] [INFO] Config loaded: {'MINEMELD_LOCAL_LIBRARY_PATH': '/opt/minemeld/local/library', 'USERS_DB': 'wsgi.htpasswd', 'MINEMELD_LOCAL_PROTOTYPE_PATH': '/opt/minemeld/local/prototypes', 'SUPERVISOR_URL': 'unix:///var/run/minemeld/minemeld.sock', 'MINEMELD_PROTOTYPE_PATH': '/opt/minemeld/local/prototypes/:/opt/minemeld/prototypes/current', 'MINEMELD_PIP_PATH': '/opt/minemeld/engine/current/bin/pip', 'MINEMELD_TRACED_PURGE_PATH': '/opt/minemeld/engine/current/bin/mm-traced-purge', 'API_AUTH_ENABLED': True, 'MINEMELD_LOG_DIRECTORY_PATH': '/opt/minemeld/log', 'MINEMELD_7Z_PATH': '/usr/bin/7z', 'MINEMELD_RESTORE_PATH': '/opt/minemeld/engine/current/bin/mm-restore', 'MINEMELD_LOCAL_PATH': '/opt/minemeld/local', 'MINEMELD_GIT_PATH': '/usr/bin/git', 'SNS_ENABLED': True}
[2021-01-28 18:56:14 UTC] [1688] [INFO] USERS_DB loaded from /opt/minemeld/local/config/api/wsgi.htpasswd
[2021-01-28 18:56:14 UTC] [1688] [INFO] FEEDS_USERS_DB loaded from /opt/minemeld/local/config/api/feeds.htpasswd
[2021-01-28 18:56:14 UTC] [1688] [DEBUG] Instance uuid = 5816598d70bc47d4bf7896f2d3ae6031
[2021-01-28 18:56:14 +0000] [1688] [ERROR] Exception in worker process
Traceback (most recent call last):
File "/opt/minemeld/engine/0.9.70.post1/local/lib/python2.7/site-packages/gunicorn/arbiter.py", line 517, in spawn_worker
worker.init_process()
File "/opt/minemeld/engine/0.9.70.post1/local/lib/python2.7/site-packages/gunicorn/workers/ggevent.py", line 190, in init_process
super(GeventWorker, self).init_process()
File "/opt/minemeld/engine/0.9.70.post1/local/lib/python2.7/site-packages/gunicorn/workers/base.py", line 122, in init_process
self.load_wsgi()
File "/opt/minemeld/engine/0.9.70.post1/local/lib/python2.7/site-packages/gunicorn/workers/base.py", line 132, in load_wsgi
self.wsgi = self.app.wsgi()
File "/opt/minemeld/engine/0.9.70.post1/local/lib/python2.7/site-packages/gunicorn/app/base.py", line 67, in wsgi
self.callable = self.load()
File "/opt/minemeld/engine/0.9.70.post1/local/lib/python2.7/site-packages/gunicorn/app/wsgiapp.py", line 65, in load
return self.load_wsgiapp()
File "/opt/minemeld/engine/0.9.70.post1/local/lib/python2.7/site-packages/gunicorn/app/wsgiapp.py", line 52, in load_wsgiapp
return util.import_app(self.app_uri)
File "/opt/minemeld/engine/0.9.70.post1/local/lib/python2.7/site-packages/gunicorn/util.py", line 357, in import_app
__import__(module)
File "/opt/minemeld/engine/0.9.70.post1/local/lib/python2.7/site-packages/minemeld/flask/main.py", line 3, in <module>
app = create_app()
File "/opt/minemeld/engine/0.9.70.post1/local/lib/python2.7/site-packages/minemeld/flask/__init__.py", line 67, in create_app
from . import metricsapi # noqa
File "/opt/minemeld/engine/0.9.70.post1/local/lib/python2.7/site-packages/minemeld/flask/metricsapi.py", line 19, in <module>
import rrdtool
ImportError: librrd.so.4: cannot open shared object file: No such file or directory
[2021-01-28 18:56:14 +0000] [1688] [INFO] Worker exiting (pid: 1688)
[2021-01-28 18:56:14 +0000] [1685] [INFO] Shutting down: Master
[2021-01-28 18:56:14 +0000] [1685] [INFO] Reason: Worker failed to boot.
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