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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! job ACT PEND 98% - stuck

HiI have a schedule to download and install antivirus settings, but now I can't commit any changes.show jobs all ->2012/03/24 04:09:36 2614 Antivirus ACT PEND 98%clear job id 2614 ->Server error : Cannot stop job 2614 at this timeHow do I fix this?Thanks

FlexyZ by • L3 Networker
  • 8322 Views
  • 4 replies
  • 0 Likes

Requirements to alert an threat

Hello,is there any possibility to get any information about the requirements for detecting an specific threat.e.g. there is Signature ID : 13457 EBURY, what is this signature looking for ?Do I have to decrypt anything on the PA to give a deeper look into the payload. Is it only examing the DNS traffic ?Where could get access to the signature sou...

ralf_hanl by • Not applicable
  • 3145 Views
  • 3 replies
  • 0 Likes

PAN GlobalProtect 2.0.3 doesn't work

So, I activated GlobalProtect 2.0.3 yesterday and have found that it fails to connect. The user will click "Connect" and the globe will spin for about 30 seconds then it closes itself and reopen on the taskbar(icon disappears and reappears). I am currently having to go to each client to uninstall 2.0.3 and reinstall 2.0.2. Anyone else noticing t...

jbo by • L0 Member
  • 3942 Views
  • 4 replies
  • 0 Likes

HA-HA group mappings not passing to secondary PANOS 6.03

Hello,I have group mappings present on the Primary Firewall, not passing to the secondary Firewall. Specifically for a new gorup created today. I have tried the various debug refresh commands on both boxes to attempt the get the seocndary box to pull the new group, but no joy. Can anyone suggest what the issue here maybe? As far as the secon...

jbabcock by • Not applicable
  • 3525 Views
  • 4 replies
  • 0 Likes

web crawling for google only

I know this topic has been discussed before but there is never a clear answer. It seems it is not possible to allow only specific web crawlers such as google. If that's the case, I assume most of you have web-crawling enabled for your site only? Google is still getting blocked from crawling our site. I was hesitant to enable web-crawling but it ...

bino150 by • Not applicable
  • 5098 Views
  • 2 replies
  • 0 Likes

vcom-tunnel

Hi! We have a problem on the equipment pa-5020. when we look at the log traffic, the session ends with incomplete response Then I looked in and saw the following wireshark log. SYN - VCOM-tunnel Seq = 0 win = 8192 len = 0 mss = 1460 ws = 256 = 1 sack_perm=1ACK - VCOM-tunnel Seq = 0 ack=1 win=17920 len-0 mss=...

NTCUser by • L1 Bithead
  • 7571 Views
  • 7 replies
  • 0 Likes

Resolved! How would I block social networking but allow a single Facebook page?

I have a URL filtering policy set to block the social networking category which of course includes Facebook. I need to allow the users that are assigned to this filtering policy access to a single Facebook page along with the pages that correspond to this single page. I tried the link below with no success and of course I tried to add the spec...

ClintL by • L2 Linker
  • 11715 Views
  • 6 replies
  • 1 Likes

Resolved! What is HTTP OPTIONS Method

Hi,In our ACC I can see that the status bar is 3.7, thanks to the vulnerability HTTP OPTIONS Method. The problem is that I have no idea what this is and how I can fix this. How can I fix this problem?

ZEBIT by • L3 Networker
  • 9622 Views
  • 3 replies
  • 1 Likes

Traffic from one zone to another

Hello. We have two virtual wires called 'eduroam' and 'live'. There are two zones linked to eduroam, namely 'eduroam_tr' and 'eduroam_untr'. There are also two zones linked to 'live', called 'live_tr' and 'live_untr'. We would like to allow communication of machines residing in 'live_tr' zone between a machine residing in 'eduroam_tr' zone. Do I...

shilpaal by • L1 Bithead
  • 2998 Views
  • 3 replies
  • 0 Likes

There are drop counters when performance test

Hello,I am doing performance test with Breaking Point about throughput , CPS.While testing, I have found drop counters as below.session_dup_pkt_drop 701 3 drop session resource Duplicate packet: Applies only for multi-DP plat form with hardware (Tiger) broadcasting pkt to all DPsWhat does this mean???KC Lee

Moving/importing logs after HD failure

Hi.Recently, owing to an unplanned abrupt shutdown of my active firewall, I ended up with a hard drive corruption which prevented it from booting up (thank $deity for HA pairs).Quite apart from PA's *ridiculously* bad response time to replace the hard drive (which is being/will be discussed with my support partner, trust me), I need to know if a...

darren_g by • L4 Transporter
  • 5853 Views
  • 10 replies
  • 1 Likes

Layer 2 vs. Layer 3 Deployment

Hi!At the moment, I hover between a Layer 2 and Layer 3 Deployment of my PA.My setup is: | | | | Internet <-> IPSEC-router <-> DMZ <-> internal firewall | | | | My IPSec-router-cluster and ...

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