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11-04-2019 10:24 AM
FW (active)> show session id 2394622
Session 2394622
c2s flow:
source: 10.101.6.34 [INTERNAL2]
dst: 172.20.0.89
proto: 17
sport: 52125 dport: 5555
state: ACTIVE type: FLOW
src user: unknown
dst user: ee\ss
offload: Yes
s2c flow:
source: 172.20.0.89 [SERVER2]
dst: 10.101.6.34
proto: 17
sport: 5555 dport: 52125
state: ACTIVE type: FLOW
src user: ee\ss
dst user: unknown
offload: Yes
Slot : 1
DP : 0
index(local): : 2394622
start time : Thu Oct 31 16:30:53 2019
timeout : 30 sec
time to live : 28 sec
total byte count(c2s) : 1096464
total byte count(s2c) : 0
layer7 packet count(c2s) : 16345
layer7 packet count(s2c) : 0
vsys : vsys2
application : unknown-udp
rule : AVT
service timeout override(index) : False
session to be logged at end : True
session in session ager : True
session updated by HA peer : False
layer7 processing : completed
URL filtering enabled : True
URL category : any
session via syn-cookies : False
session terminated on host : False
session traverses tunnel : False
captive portal session : False
ingress interface : ae2.6
egress interface : ae2.20
session QoS rule : N/A (class 4)
tracker stage l7proc : ctd decoder bypass
end-reason : unknown
FW (active)> show clock
Mon Nov 4 10:12:36 PST 2019
And for whatever reason for this device 10.101.6.34 is seen as available to the server 172.20.0.89 for the application they are using, while all other are failing.
11-04-2019 10:54 AM
If a communication/traffic is continued to be in a session (considered 2 flows of C --> S and S --> C) on the same DST port (in your case 5555), then the session is still open until either side stops communicating.
For example, a video or audio conference call, there are (generally) 2 connections made: Control traffic (TCP) and data traffic (UDP)
The Control traffic establishes the call, mutes/un-mutes, etc. (TCP)
The Data traffic is the actual audio/video packets that are transmitted. (UDP)
The call could go on for minutes or hours, as people use the technology, so as long as the same UDP ports are being used to transmit audio/video on this call, then the session is active.
So I tend to believe that either the client or the server is continuing to communicate to each other.
The FW is simply keeping the session open, as designed.
Why other clients cannot access the server is not something we can troubleshoot here. Need to tshoot with wireshark to confirm traffic from a new client is being received by the server...
Hope that all makes sense.
What other questions can we answer for you?
11-04-2019 10:54 AM
If a communication/traffic is continued to be in a session (considered 2 flows of C --> S and S --> C) on the same DST port (in your case 5555), then the session is still open until either side stops communicating.
For example, a video or audio conference call, there are (generally) 2 connections made: Control traffic (TCP) and data traffic (UDP)
The Control traffic establishes the call, mutes/un-mutes, etc. (TCP)
The Data traffic is the actual audio/video packets that are transmitted. (UDP)
The call could go on for minutes or hours, as people use the technology, so as long as the same UDP ports are being used to transmit audio/video on this call, then the session is active.
So I tend to believe that either the client or the server is continuing to communicate to each other.
The FW is simply keeping the session open, as designed.
Why other clients cannot access the server is not something we can troubleshoot here. Need to tshoot with wireshark to confirm traffic from a new client is being received by the server...
Hope that all makes sense.
What other questions can we answer for you?
11-04-2019 12:25 PM
@S.Cantwell Thanks for the explanation
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