captive portal authentication failed LDAP

Reply
atelcom
L3 Networker

captive portal authentication failed LDAP

Hi ALL,

I'm really stuck with this, i spend all day tryng to inderstant why the authentication failed when i'm using LDAP,

the configuration seems to be okay,

Could you please check,

when i try to authenticat with an AD acount , i put abc\sarah and the password

i get an error that the username and password are incorrect

please fin in attach the screen shot of conf

regards,

Sarah

Tags (2)

Accepted Solutions
atelcom
L3 Networker

Hi ,

i contact support yesterday, we didn't do any modification on the configuration

we have juste excute some command to clear all session , and clear the cache and it's worked

Regards,

View solution in original post


All Replies
atelcom
L3 Networker

1.PNG

atelcom
L3 Networker

2.PNG3.PNG4.PNG5.PNG6.PNG

kattaullah
L3 Networker

Please check the below. This should be checked on the Zone that the users will hit.

Go to Network tab -> Zone screen. On the zones that contain the users to be identified,

Enable user identification

Regards

Khan

atelcom
L3 Networker

Hi Khan,

it's already enabled , even the response page i adde it in the management profil

bat
L5 Sessionator

atelcom

Could you please try putting the netbios domain name in the domain name field of authentication profile ?

atelcom
L3 Networker

Hi ,

i contact support yesterday, we didn't do any modification on the configuration

we have juste excute some command to clear all session , and clear the cache and it's worked

Regards,

View solution in original post

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!