upgrading PAN-OS

Hi 

I want to upgrade the 8.1.x to the latest version , after two upgrade stay on 8.1.24. I tried to move to 9.0.X but failed. Could you please let me know how I can upgrade to 9.x? (As information that I have find need the Preferred release It mea

Support wait times and SLAs

I am in the call queue since 3 hours. Called in yesterday and left a call back number, but never received a call back. Does anybody have a similar experience lately?

Importing list of Blocked IP's and URL's into EDL

Hi,

  I want to be able to quickly blacklist a bunch of URL's and IP's from internal uers going out to the internet. 

  What is the best way to achieve this? Would I just place them all in a file text file, and just import them to a custom External D

snmpd.log error Solarwinds monitoring PA1410

I am investigating an issue with Solarwinds monitoring a PA1410 , in the snmpd.log i see the following :

2024-07-18 09:39:45.403 +0100 Error:  pan_snmputil_sysd_fetch_modified_obj(pan_snmputils.c:1528): Unable to fetch sw.cmd.*.dp*.counter={'interf

PA-VM MGT not reachable in GCP.

I have PA-VM deployed in GCP with SD-WAN. PA-VM sits behind SD-WAN for intranet traffic.
attached image is how my setup looks like .

Query.

I can't reach firewall mgmt via internal network (access via Public IP to mgt Public works fine) . everything o

Converting SonicWALL DNAT configuration to Palo Alto DNAT Configuration

Hi to all the expert,

I am new to Palo Alto firewall. I need a guidance from the expert to guide how to converting SonicWALL DNAT rule to the Palo Alto DNAT rule.

SonicWALL DNAT Config:

Original Source: Any

Translated Source: Original

Original Dest

Long commit times when changing DNS settings

On an HA pair of PA-460, the commit time is usually around 60 seconds, when changing the DNS settings to something that is not reachable, the commit time changes to 10 minutes+. I've tried replacing the primary but the issue is the same. When I looke

how to configure WAF in on premise PA

how to configure PA Model Type 3410 for Web Application Firewall (WAF) 

Unable to discovered ICMP and SNMP from solarwinds. Discovered in Solarwinds as ICMP Only.

dc1-fld-sdw-1a
dc1-fld-sdw-1b
Unable to discovered ICMP and SNMP from solarwinds.
Discovered in Solarwinds as ICMP Only.
we have checked there is no firewall block and verifed SNMP2 configurationsits looks good but unable to discover ICMP and SNMP

Serial

Is there a way to test remote host ports from the palo alto firewall?

Hello Palo Alto Team,

I new to Palo Alto and loving it but I am looking for PAN-OS cli commands similar to telnet, nc (netcat) or curl etc.. I have seen there is an option to do ssh source port (the scp command also supports this), can this replace

PA-440: Bottom Face Screw Mounting Footprint

I am looking to add the PA-440 to the Elevator Model I am working on, but because of limited real-estate, we do not have room for standard 1U server rack, and have to create a custom enclosure to house the firewall.

I am looking to mount the PA-440

Equipment: PA1410 (PAN-OS 11.1.4-h1) Threat Logs is not monitored every time

Equipment: PA1410 (PAN-OS 11.1.4-h1)
Issue: Some threat logs are not seen in output.
Details:
・The vulnerability protection alert test was performed 4 times on PA1410 with reference to the following page.
https://knowledgebase.paloaltonetworks.com/KCSArt