Connectivity to updates.paloaltonetworks.com issue

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L0 Member

Connectivity to updates.paloaltonetworks.com issue

I can't use Management interface to connect to updates.paloaltonetworks.com.  I am trying to use trust or untrust interface byt no success. I followed some Palo Alto configuration example but still no success. I would apprreciate your help.

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L7 Applicator

Re: Connectivity to updates.paloaltonetworks.com issue

updates.paloaltonetworks.com resolves to 199.167.52.141

Do you see any traffic towards that IP in Monitor > Logs > Traffic ?

Enterprise Architect @ Cloud Carib www.cloudcarib.com
ACE, PCNSE, PCNSI
Highlighted
L0 Member

Re: Connectivity to updates.paloaltonetworks.com issue

I don't see any traffic to updated.paloaltonetworks.com in monitoring.  I created management profile and trying to apply it to trust or untrust interfaces. When configuring Service Route I use customize and point to trust interface (eth1/2) ip address. This doesn't work. I tried also use untrust interface (1/1) but I don't see this interface as source interface. 

 

 

Highlighted
L7 Applicator

Re: Connectivity to updates.paloaltonetworks.com issue

If you cannot use the management interface then you may need to also change the service route for DNS.

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