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Content package downloaded but installation could not be scheduled
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Content package downloaded but installation could not be scheduled
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05-04-2015 03:54 PM
I get this error on a fairly frequent basis, probably at least a few times a day with 2 of my PA200 firewalls. It mostly happens with Wildfire updates, which is scheduled to download and install every half hour at 15 minutes past. I have the rest of the updates scheduled daily at the top of the hour and half hour marks, so they shouldn't interfere with Wildfire update and install process. The 2 logs that are generated are:
- Content package downloaded but installation could not be scheduled
- Failed to upgrade Wildfire package to version <unknown version>
The relevant output from "less mp-log ms.log" command is:
2015-05-04 14:45:34.260 -0700 File successfully downloaded
2015-05-04 14:46:11.629 -0700 Error: pan_mgmtop_do_install_content(pan_ops_content.c:4643): failed to install latest WildFire
2015-05-04 14:46:11.990 -0700 Error: pan_jobmgr_process_job(pan_job_mgr.c:1837): CONTENT INSTALL job failed
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Troubleshooting
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