Customer Support Portal Account

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Customer Support Portal Account

L2 Linker

Hello Everybody.

 

I want to know if can i two account in two different Customer Support Portals with same company mail?

 

Thanks!

4 REPLIES 4

L4 Transporter

I don't believe you are able to do this as a superuser for multiple accounts, but, if you are added as a BPA user, hardware admin, etc. or some lesser role that is A-OK. 

 

Currently added to 4 accounts of varying roles. 

Help the community! Add tags & mark solutions please.

İ am standart user and i want this for accesing and supporting customer's Cortex XDR app. But i am not sure if it is possible or not

Yes, I am in Prisma Access and Cortex XDR tenants of my customers on the hub. It is possible. 

Help the community! Add tags & mark solutions please.

Thank you very much

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