Decrypting Dropbox

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Decrypting Dropbox

L3 Networker


I want to decrypt Dropbox but it doesn't work. I have a catch-all decrypt policy that decrypts any-any SSL. It works fine except for Dropbox. My understanding is that Dropbox is on the PanOS internal exception list so decryption is supposed to be disabled automatically for DB. Looking at my traffic logs, I can confirm that application dropbox is not decrypted. However, my Dropbox client still reports it's unable to establish a secure connection.

Is there anything I need to do to make it work?



L3 Networker

I have set this: set shared ssl-decrypt ssl-exclude-cert "*" on our firewalls; however, the dropbox application is still complaining that it "Can't establish secure connection" once in a while; it shows the error, then a few minutes later, it connects and sync.


Are you still having issues with Dropbox? I am having the exact same issue, after I excluded * from decryption. Also, I noticed that while doing a packet capture that the connection breaks when client tries to get to Amazon, where the actual file are stored. I am just wondering if you were able to make it work and would share the information.

Thank you

L0 Member

Is it possible to rename the title to "How to not decrypt dropbox" ?

Because the so-called solution does not decrypt dropbox at all, it just excludes it from decryption.

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