Download fails at 35mins mark

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L3 Networker

Download fails at 35mins mark

I am trying to download an ISO from microsoft site. It is around 5.2gb file and it has failed few times now around 4.7gb/35mins mark. Logs shows access allowed. using PA200 7.0.9.

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L5 Sessionator

Re: Download fails at 35mins mark

What's session end reason? 

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L6 Presenter

Re: Download fails at 35mins mark

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L7 Applicator

Re: Download fails at 35mins mark

When it fails again try to see if the session is still active in your session table or if it's getting cut off because the session is falling off and getting dropped from your table. 

L4 Transporter

Re: Download fails at 35mins mark

Hi,

 

Usually when it happens to us, it's because a virus was detected in the file. Check your threat logs for any virus detected at that time. You can then put an exception in your security profile if you think it's a false positive, and report it to Palo Alto Networks.

 

Regards,

 

Benjamin

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