downloads time out

Showing results for 
Show  only  | Search instead for 
Did you mean: 

downloads time out

L0 Member



i built a new dmz with a short list of apps allowed in (trust) out (untrust) and am having issues with downloads initiated using http(s)

seeing the download age out. i have allowed ssl and web-browsing and  a few other apps....can anybody help with what i have missed?





L7 Applicator

Hi @tcsmithh 

Does accessing the internet in general work and only the downloads fail?

thanks Remo, yes browsing works both port 80 and 443. also this traffic is dmz to untrust.....i failed to mention that in my post.

Ok, then next questions 😉

Do the downloads fail generally? Is it only a specific website or do you have something else like all the failed downloads are bigger than 100 MB? The downloads are both on port 80 and 443 or only one of them? Do you hsve tls decryption enabled? Did you check the logs to see if there is something - maybe in the unified log where you have an overview about all logs (traffic, url, threat, data)?

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!