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Error 500 when attempting to login

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Error 500 when attempting to login

L0 Member

 Hello! When I attempt to login to the VPN, I face this error. Any idea on how to troubleshoot it? 

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1 accepted solution

Accepted Solutions

Hi @crodriguez ,

It seems you  are using SAML authentication and GP embedded browser.In this case the GP window is simply a browser that is trying to visualize the Identity Provider (IdP) page.

 

Have you tried to open the VPN portal address with web browser? What  is the result? Are you getting authentication prompt?

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1 REPLY 1

Hi @crodriguez ,

It seems you  are using SAML authentication and GP embedded browser.In this case the GP window is simply a browser that is trying to visualize the Identity Provider (IdP) page.

 

Have you tried to open the VPN portal address with web browser? What  is the result? Are you getting authentication prompt?

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