Facing issue in accessing application

Reply
Satish
L4 Transporter

Facing issue in accessing application

Hi Friends, panos hshah hsharma hyadavalli HULK Steven Puluka

I am some challenge when i have update the  app & Threats. i am not able to accessing application. After Downgrade  applications and Threats update its working fine.

OS version of Paloalto is 6.0.3 and current App version is 491-2634 and issue faced in version 492-2645.

Regards

Satish

kattaullah
L3 Networker

Satish

Could you please let us know as to what are the application you are having difficulty after upgrading to 492.

Did you check the release notes of 492 to check if there were any changes in this content version?

Regards

Khan    

HULK
L7 Applicator

Hello Satish,

You may follow the ms.log during the update, in case of any error.

Thanks

Satish
L4 Transporter

Hi Khan,

I am facing the problem with http/ https based application. that is in-house hosted.

Regards

Satish

Satish
L4 Transporter

Hi Hulk,

i dont have problem with update. i am able to update successfully and install but after that i am not able to browse in-house http/https based application. any suggestion!!

Regards

Satish

HULK
L7 Applicator

opps, :smileyhappy: i misunderstood the issue.  Could you please check the session details for those traffic. is the application is being identify correctly..?

Satish
L4 Transporter

Hi Hulk,

let me check and get back to you. thanks for reply :smileyhappy:

Regards

Satish

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