Global Protect 1.2.2-14 winhttpObj, error! ipaddress

Reply
Highlighted
L2 Linker

Global Protect 1.2.2-14 winhttpObj, error! ipaddress

Hi,

I keep getting this error when trying to connect with global protect, this pc is on the internal network. I should get the massage 'Connected Internal'...any ideas. I have included the log below and highlighted the line.

(T3776) 04/24/13 09:46:14:861 Info (2249): winhttpObj, HandleHttpsRequest, cmdStr =
(T3776) 04/24/13 09:46:14:861 Info (2268): IPADDR=Lonvpn.visitbritain.org,PORT=443,URL=/global-

protect/prelogin.esp,POST=1,POSTDATA="tmp=tmp&clientVer=4100",PROXY_AUTO=0,PROXY_CFGURL=NULL,PROXY=NULL,PROXY_BYPASS=NULL,PROXY_USER=NULL,PROXY_PASS=****,VERIFY_CE

RT=1,ADDITIONAL_CHECK=1
(T3776) 04/24/13 09:46:14:861 Info (1629): PanWinhttpCallback(dwInternetStatus=WINHTTP_CALLBACK_STATUS_HANDLE_CREATED, this=005EB398)
(T3776) 04/24/13 09:46:14:861 Info (1629): PanWinhttpCallback(dwInternetStatus=WINHTTP_CALLBACK_STATUS_HANDLE_CREATED, this=005EB398)
(T3776) 04/24/13 09:46:14:861 Info (2388): winhttpObj->SendRequest, first try
(T3776) 04/24/13 09:46:14:861 Info ( 956): winhttpObj, SendRequest, bIngoreClientCert=0
(T3776) 04/24/13 09:46:14:861 Info (1629): PanWinhttpCallback(dwInternetStatus=WINHTTP_CALLBACK_STATUS_RESOLVING_NAME, this=005EB398)
(T6104) 04/24/13 09:46:14:861 Info (1629): PanWinhttpCallback(dwInternetStatus=WINHTTP_CALLBACK_STATUS_NAME_RESOLVED, this=005EB398)
(T6104) 04/24/13 09:46:14:861 Info (1629): PanWinhttpCallback(dwInternetStatus=WINHTTP_CALLBACK_STATUS_CONNECTING_TO_SERVER, this=005EB398)
(T6104) 04/24/13 09:46:14:861 Info (1629): PanWinhttpCallback(dwInternetStatus=WINHTTP_CALLBACK_STATUS_CONNECTED_TO_SERVER, this=005EB398)
(T6104) 04/24/13 09:46:14:892 Info (1629): PanWinhttpCallback(dwInternetStatus=WINHTTP_CALLBACK_STATUS_SENDING_REQUEST, this=005EB398)
(T6668) 04/24/13 09:46:14:892 Info (1629): PanWinhttpCallback(dwInternetStatus=WINHTTP_CALLBACK_STATUS_REQUEST_SENT, this=005EB398)
(T6668) 04/24/13 09:46:44:844 Info (1629): PanWinhttpCallback(dwInternetStatus=WINHTTP_CALLBACK_STATUS_SENDING_REQUEST, this=005EB398)
(T6668) 04/24/13 09:46:44:844 Info (1629): PanWinhttpCallback(dwInternetStatus=WINHTTP_CALLBACK_STATUS_REQUEST_SENT, this=005EB398)
(T6668) 04/24/13 09:46:44:844 Info (1629): PanWinhttpCallback(dwInternetStatus=WINHTTP_CALLBACK_STATUS_SENDREQUEST_COMPLETE, this=005EB398)
(T3776) 04/24/13 09:46:44:860 Info (1007): winhttpObj, get WINHTTP_CALLBACK_STATUS_SENDREQUEST_COMPLETE
(T3776) 04/24/13 09:46:44:860 Info (1629): PanWinhttpCallback(dwInternetStatus=WINHTTP_CALLBACK_STATUS_RECEIVING_RESPONSE, this=005EB398)
(T3776) 04/24/13 09:46:44:860 Info (1629): PanWinhttpCallback(dwInternetStatus=WINHTTP_CALLBACK_STATUS_REQUEST_ERROR, this=005EB398)
(T3776) 04/24/13 09:46:44:860 Info (1121): get WINHTTP_CALLBACK_STATUS_REQUEST_ERROR while waitting for header, error=12002, ERROR_WINHTTP_TIMEOUT!
(T3776) 04/24/13 09:46:44:860 Error(2510): winhttpObj, error! ipaddress Lonvpn.visitbritain.org
bRetryWithoutCert is 0, bClientCertNeeded=0
(T3776) 04/24/13 09:46:44:860 Info (2552): HTTP_RPC, result is NULL, len=4
(T3776) 04/24/13 09:46:44:860 Info (1629): PanWinhttpCallback(dwInternetStatus=WINHTTP_CALLBACK_STATUS_HANDLE_CLOSING, this=005EB398)
(T3776) 04/24/13 09:46:44:860 Info ( 501): wait for closing callback success!

Highlighted
L6 Presenter

Can you access your portal from inside typing its address with https.

Highlighted
L2 Linker

Hi,

Yes i can access the portal from the inside. The globe icon has a cross on it, when it should show connected on the internal network. This only happens on some laptops. Also is there a way of having a secondary portal configured in the client. As a backup?

Highlighted
L6 Presenter

You can define 2 portals but then you have to use 2 gateways seperately if you don't have GP license.

multigateway needs a license.

Highlighted
L2 Linker

Ok, Can you define the second gateway in the global protect client, say in a disaster recovery situation, the client will try to connect to the second gateway when the first one fails..

Highlighted
L6 Presenter

if you have a license you can.without no.only 1 gateway can be used.

Highlighted
L6 Presenter

license.png

Highlighted
L2 Linker

Ok, I'll look into it!

Just a quick question on pre-logon. Can i switch to pre-logon in the global protect portal - client configuration? I have a machine licence....


Highlighted
L6 Presenter

There was a bug (id 49856) in reference to machine certificates. Please refer to release notes for further details. Issue fixed in 1.2.3

Highlighted
L2 Linker

Ok, i will try again with 1.2.3

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!

The Live Community thanks you for your participation!