Global protect and HIP profiles problem

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

Global protect and HIP profiles problem

L2 Linker

Hi,

 

Lately I´ve been having issues with clients connecting to Global Protect. They pass the HIP match (no warning message is shown when they connect) but still the security policys with the HIP profile doesn´t apply, instead they hit a deny policy. After disconnecting and trying again for a couple of times it suddenly works and the appropriate security policy is applied.

 

Has anyone else exprinced this? Is there any way of troubleshooting this? If I remeber correctly there are no cli commands to debug why the traffic gets rejected by a policy with a HIP profile apllied.

 

Best Regards,

 

Mikael

 

 

 

 

2 REPLIES 2

L3 Networker

 

It would probaly help to mention what PAN version, Global protect client version and OS version you're on.

 

BTW:
https://live.paloaltonetworks.com/t5/Discussions/Globalprotect-still-cant-report-missing-patches-on-...

 

Yes,

 

PANOS 7.01, GP Client 2.3.1-7. OS W7.

 

Thanks,

 

Mikael

  • 3752 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!