10-17-2017 02:29 PM
Hi,
Can someone help me understand what the below errors mean while trying to connect to the gateway, I haven't been able to find much related information.
The user is trying to use an Android device, the errors are gathered from the same device.
15:34:40:18153 - error from connect, useOurVerifier=true
15:34:40:18373 - 1738, found exception:javax.net.ssl.SSLHandshakeException: javax.net.ssl.SSLProtocolException: SSL handshake aborted: ssl=0x755f7d78: Failure in SSL library, usually a protocol error
error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure (external/openssl/ssl/s23_clnt.c:741 0x733afcf8:0x00000000)
15:34:40:18455 - a client cert might not right, clear cache now
15:34:40:18808 - (l5)JNI,15904,522,not handled, ret=error, javax.net.ssl.SSLHandshakeException: javax.net.ssl.SSLProtocolException: SSL handshake aborted: ssl=0x755f7d78: Failure in SSL library, usually a protocol error
error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure (external/openssl/ssl/s23_clnt.c:741 0x733afcf8:0x00000000), return NULL now
15:34:40:18976 - (l6)JNI,15904,4817,prelogin to portal result is (null)
Thank you very much,
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
