Global protect client for windows 11

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Global protect client for windows 11

L1 Bithead
11 REPLIES 11

Thanks for your reply.

Thanks for reply.

GP 5.2.9.-35 (Windows) seems to work fine for the connection, but HIP does not work correctly.. some of them like Domain check and Bitlocker seems to validate correctly but, all others (Windows, registry, Av validation) does not work correctly up to now. Anybody lucky ? 

L0 Member

Windows 11 is according to the Palo releasenotes on GP 5.2.10 supported !!!!

 

Intel devices only on 5.2.10 & later

 

https://docs.paloaltonetworks.com/compatibility-matrix/globalprotect/where-can-i-install-the-globalp...

 

L1 Bithead

We are having a bit of trouble with GP client 5.2.10 on some test Windows 11 machines.  The client seems to install ok, service starts ok, but looking like now that the driver is failing to load.  We get this error after cycling the PanGPS service.

 

P18000-T22588)Info ( 332): 02/01/22 11:28:49:169 PanGPS service receives stop command
(P18000-T9548)Info ( 297): 02/01/22 11:28:49:170 PanGPS service exits
(P18000-T9548)Info ( 183): 02/01/22 11:28:49:170 Stop PanGPS
(P20648-T9256)Info (1787): 02/01/22 11:28:50:705 Old registry setting Prelogon is copied to new location. Old setting is deleted.
(P20648-T8344)Info ( 156): 02/01/22 11:28:50:785 DRBG selftest: PASSED
(P20648-T8344)Info ( 158): 02/01/22 11:28:51:302 ####################### Start PanGPS service (ver: 5.2.10-6) #######################
(P20648-T8344)Info (1710): 02/01/22 11:28:51:306 Enumerate session: user ########## logs in on session 1
(P20648-T8344)Debug( 985): 02/01/22 11:28:51:319 PreviousDNSInfo doesn't exist, no need to restore
(P20648-T8344)Debug(6216): 02/01/22 11:28:51:320 Proxy is not disabled before, no need to restore
(P20648-T8344)Error( 53): 02/01/22 11:28:51:320 Driver is not installed, reinstall it now!

 

gpfltdrv.inf: Failed to add driver to the system. Error 0x00000057: The parameter is incorrect.
pangpd.inf: Failed to add driver to the system. Error 0x00000057: The parameter is incorrect.

 

Any ideas? 

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!