Global Protect Pre-Authentication driving me nuts

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Global Protect Pre-Authentication driving me nuts

L4 Transporter

Hi.

 

I'm trying to configure pre-authentication on my Global Protect portal.

 

I've followed this document until I'm blue in the face, but every single time I attempt to logon to my test environment, I get

 

GlobalProtect portal user authentication failed. Login from: AAA.BBB.CCC.DDD, User name: , Reason: client cert invalid, Auth type: profile.
03/06 21:55:38
GlobalProtect portal user authentication failed. Login from: AAA.BBB.CCC.DDD, User name: , Reason: client cert invalid, Auth type: profile.
03/06 21:55:31
 
 

 

Anyone got any hints on getting this to work? The annoying thing is I've had this working previously, but the certificates expired between my test and now - so I renewed them, re-imported them into my test PC - no good.

 

Deleted the old ones, generated new ones (including a new CA certificate for the firewall), changed the required configutrations, imported the new certificates into my PC - nothing. Same error.

 

Is there some more debugging I can enable somewhere to figure out where this is going wrong?

3 REPLIES 3

Cyber Elite
Cyber Elite

Maybe worth taking packet capture and drill into certificate parameters with Wireshark to verify which (if you have many) certificate client sends to firewall.

Enterprise Architect, Security @ Cloud Carib Ltd
Palo Alto Networks certified from 2011

Done that, and as far as I can tell the certificates are the right ones - I've only got one set defined on my testbed firewall, so and the HTTPS connection (to the portal) appears to be encrypted fine - I just can't login (to download the client or connect with Global Protect).

 

Oh well. I'll keep plugging away at it.

 

Thanks

L3 Networker

Try installing the certificate in the other accounts too

 

try with IE also 

 

post.PNG

try installing the same in other accounts too

 

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