Global Protect Single Sign-On Password Expiry

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Global Protect Single Sign-On Password Expiry

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When using the Global Protect client with single sign on (windows credentials) and the users password requires changing how does the GP client deal with this?  Will he be allowed access?


3 REPLIES 3

L5 Sessionator

Hello,

Unfortunately the GP client is unable to change the password for the user at this time. This will have to be done through other methods. If the password has expired and the user is no longer able to login to AD, then it will not let him login to Global Protect since all the GP client does is query the LDAP for the login process.

I see that there is already a feature request submitted to allow the user to use the GP client to change the password. However, if you'd like to see this implemented in a future release, I would suggest contacting your Palo Alto Networks sales engineer and work with him to submit the same feature request.

Please let us know if you need help finding out who your SE is, or if you have any further questions.

Thanks,

Jason Seals

Does anyone know if this feature has been implemented yet?

According to this link, you need to use the "pre-logon connect method".

Password Expiry Warning on the GlobalProtect Client

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