Global Protect time out - automatic reconnect attempt?

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Global Protect time out - automatic reconnect attempt?

L0 Member

We're experiencing this with Windows and OSX clients.

The user connects on Monday, tunnel times out after 24 hours.

User doesn't disconnect but lets the connection time out naturally.   Immediately after time out, they receive an attempt to re-auth even though they had not instigated a new connection.

This has resulted in some locked tokens and general confusion.


How do we prevent the client from attempting to reconnect automatically after the connection naturally terminates due to the 24 hour time out session setting?

Thanks.

15 REPLIES 15

If the user clicks disconnect, it does not occur.

This is only when their login timeout reaches the limit.

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