GlobalProtect 1.2.4 issue with Mac pre-OSX 10.8

Showing results for 
Show  only  | Search instead for 
Did you mean: 

GlobalProtect 1.2.4 issue with Mac pre-OSX 10.8

Not applicable

We are having a strange issue with GlobalProtect and all Mac OSX that predate 10.8.  Clients can connect just fine, but when they try to connect to our NAS, the client's connection to the NAS locks up and then gets terminated, but the GlobalProtect client is still connected.  I've asked our server team to look into the NAS logs, but it seems strange to me that 10.8 connects without issue, but 10.6 and 10.7 lock up.  Has anyone else ran into this?


L3 Networker

Hello, you can start debug on GP client if advanced view is allowed.

Goto View -> advanced view -> troubleshooting -> Logs -> PanGPservice start

It will give more details.

Is security policy set to allow traffic to NAS server? What do you see in traffic logs?

You can also do

>show session all filter source <gp client ip>

to see sessions discarded or so.

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!