GlobalProtect agent download speed very slow

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MikeSangray2019
L3 Networker

GlobalProtect agent download speed very slow

I am on a 3220 8.1.10 and agent version 5.0.5. Downloading the agent from the portal is very slow; usually less than 1M. Network, upload speeds, etc. checks out, so it appears to be just downloading the agent. Portal and gateway config is using loopback setup and non-standard ssl port.

 

This can be an issue when we have remote users on poor Internet connections - the agent download doesn't always complete. My connection is 100M and agent download speeds are still <1M.

bmurrayoapb
L0 Member

@MikeSangray2019 - did you ever find a solution to this? I have been trying a number of things to try to fix this issue and haven't been able to find a solution. The agent downloads fine if I initiate the download after hours when no one is connected, but during the day it takes hours if it completes at all. The agent is such a small package that I don't understand why this would be.

MikeSangray2019
L3 Networker

I never found a solution, agent downloads are still slow.

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