General Topics

Join Us in Welcoming LIVEcommunity's 2024-25 Cyber Elite Experts!

LIVEcommunity is pleased to announce the 2024-25 Cyber Elite Program!

LIVEcommunity's Cyber Elite Program recognizes community experts who demonstrate excellence in participation and contributions to other members and Palo Alto Networks customers

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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PAN-OS 10.2.11 Device -> Setup page missing

Hello!

I just upgraded my PA-220 to PAN-OS 10.2.11 and the Device -> Setup page is missing. (See attached photo). Has anyone else run into this or is it a browser setting on my PC?

Passive firewall PA-7080 HA state: non-functional with state reason Necessary slots down: 6 7

Hi All,

I have PA 7080 in HA mode . We got alert the passive firewall is state: non-functional with state reason Necessary slots down: 6 7

check the chassis , found at slot 7 LFC card status failure.

my question is

Can we configure exception f

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Resolved! ARP entries count per interface of DHCP binding.

Hello,

I have now paloalto pa-1410 in my network and software panos:11.1.2-h3.

I wanted to know how many arp entries "IP <--> mac address" can be stored in the firewall, because I cant see it listed here.

https://knowledgebase.paloaltonetworks

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Export Codes - HS/ECCN/CCATS

Hi,

I'm looking to obtain the export codes for some Palo Alto Network products. Can anyone point me in the right direction to obtain these?

Thankyou,

PAN OS Upgrade recomendation on latest 10.2.11 released 8/13/24 Currently Monitoring

Hi all,

The PAN OS we used now is in 10.2.8. I have information from the link: https://live.paloaltonetworks.com/t5/customer-resources/support-pan-os-software-release-guidance/ta-p/258304,

and it said that the latest release 10.2.11 release on 13 A

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I registered a device a few weeks ago, and I still haven't received the authorization codes. I don't remember it taking this long before. Does anyone have any ideas or know what the normal wait time is?

Thanks,

Sean

Enquiry on Password Expiry and Change Period

Description:

I have queries on Password profile This has to do with the settings “Required Password Change Period (days)”. We created a password profile to test this setting and to avoid affecting the rest of the users. We set this setting to 3 (da

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PA VM Interfaces Not Appearing

Hello Community,

I'm in the process of building a new PA VM. I've added the interfaces in ESXi and rebooted. However, the interfaces still don't appear when I issue the command show interface all, see images below.

Can someone let me know what I'm

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Resolved! PAN-OS 10.2.5 is not working with EVE-NG

Hi Everyone,

I received the PAN-OS 30-day trial version, I uploaded it successfully in Eve-ng, but it is not processed further after HDF Login, Please advise the solution if anyone is experiencing the same issue.

Commit Failed on Passive Paloalto-3250-admin-role -> AdminRole -> role -> device -> webui -> objects -> packet-broker-profile unexpected here

Hi , Please help , after installed dynamic update of antivirus on Active & Passive PaloAlto-3250, commited successfully on Active but not able to commit on passive.. after commit failed on passive try another way made appication & threat shaedule non

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Resolved! postRequest() error: 'Error: device proxy - cannot connect to web server'

We have had problems with the graphic interface of some 3250 units. The units respond to ping and allow CLI connectivity, however, when I try to load the graphic interface from a browser it indicates that it is not possible to load due to connectivit

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Resolved! Certification expiration alert

Is there a way to generate alerts for certificates which are about to expire?

I mean, for certificates installed and used for example for GlobalProtect, SSL decrypt and etc...

Resolved! Send Emails with Gmail

Hello friends, I'm trying to setup my home firewall with the Gmail (or any other free SMTP server) but the test failed with both Gmail SMTP and SMTP relay. The firewall is able to ping and resolve the dns name of the SMTP server.

Connection to

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Resolved! IP Sec VPN Paloalto - Starlink

I'm testing Starlink business and having issues passing traffic over my tunnel. This remote site connects to our data center via an IPsec tunnel. I can get the tunnel up and traceroute to the remote side of the tunnel, but I'm unable to pass traffic.

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PA USER-ID - WILL A 64BIT VERSION BE RELEASED?

It appears that there are newer version of the user-id application but looking at the install documents, the new versions are also 32 bit. Is there a time frame on when Palo will come out with a windows 64 bit version?

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