GlobalProtect Client Startup Windows 10

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GlobalProtect Client Startup Windows 10

L1 Bithead

GlobalProtect Version 4.1.0-98

PAN OS 8.0.10

Login mode: on-demand

 

Hi there, 

we've roll-out the GP-Software on everyone's PCs.

Everytime a Windows (10) Client is rebooting the "GlobalProtect" pop-up Gui is showing up. Is there a way to stop loading the "GlobalProtect" pop-up Gui after rebooting Windows? 

 

Thank you.

2 ACCEPTED SOLUTIONS

Accepted Solutions

Cyber Elite
Cyber Elite

@Hodor,

GlobalProtect by default installs itself to run at startup, as most VPN clients do. This ARTICLE goes in-depth with how you would disable this if it isn't a required action in your enviroment. There are ways to script this with Group Policy that I would suggest looking into unless this is a really small installation. 

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Community Team Member

OK, 

I will try to help out here a little.. 

The article was archived.. for many reasons..  which is why no one is able to access the link. 

Not only that, it was shared many years ago.. 

 

I am very sorry for the inconvenience that this may cause.. but my hands are tied, and cannot re-publish it right now.. 

But, what I can do, is take some of the content, and share it here.. 

 

In order to stop the GlobalProtect client from loading along with other start up applications when the system boots up:

 

Windows 10:

On Windows 10, this functionality has moved from System Configuration to Task Manager. Because of that there are 2 ways to get to this. 

  1. From Start > Run > msconfig,  then click on "Startup". Notice the link to start Task Manager.

    jdelio_0-1617742629662.png

     

    System Config showing you have to open Task Manager .

  2. OR You can start Task Manager with "Control + Shift + Esc", or Right Click on an empty area of the Windows Task Bar, and click "Task Manager".  Once there Click on the "Startup" tab. 
  3. Once in the Startup tab, look for "GlobalProtect client.  Right click and then click "Disable". or click once, and select "Disable" at the bottom of the window.
    jdelio_1-1617742629681.png

     

    Task Manager screen showing the options to disable GlobalProtect.

That was essentially what was in the article..

I hope this helps a little..

 

-joe

 

LIVEcommunity team member
Stay Secure,
Joe
Don't forget to Like items if a post is helpful to you!

View solution in original post

14 REPLIES 14

Cyber Elite
Cyber Elite

@Hodor,

GlobalProtect by default installs itself to run at startup, as most VPN clients do. This ARTICLE goes in-depth with how you would disable this if it isn't a required action in your enviroment. There are ways to script this with Group Policy that I would suggest looking into unless this is a really small installation. 

This is an incredible annoyance for our users, the App is set to On-demand yet the portal pops up continuosly for logon credentials even though the app is clearly displaying "OnDemand mode" as it does so! I thought the whole point of "OnDemand" was that the user could initiate it when required, not a continuous spamming of the user for credentials to initiate a VPN connection they are not interested in.

 

The article detailing how to fix this appears to have been pulled by PA. Both the link above and this (from Google's cache) are inacessible:

 

https://live.paloaltonetworks.com/t5/SME-GlobalProtect-Articles/How-to-Stop-GlobalProtect-from-Loadi...

 

Any suggestions?

@mshattock,

You can always simply turn the GlobalProtect client so that it doesn't launch on startup. 

Thanks, but I'm trying to configure the behaviour globally for hundreds of users, not just swat away the symptoms on one machine manually. Additionally, if it's not running, there's no systray icon to click on, and that's how users have been trained.

Perhaps my Google-fu is weak, but I'm aware that there's a bug with Globalprotect that, even if it's configured in On-demand mode, behaves as if its in SSO mode.

Ideally, it autostarts in on-demand mode, and actually respects that on-demand setting, sitting there in the system tray until user-interaction.

 

If the 'on-demand still running in SSO mode' bug doesn't have an easy fix, disabling autostart globally is a worse, but acceptable option.

 

Hope that makes sense.....

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