GlobalProtect has DNS issues after waking from sleep mode

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L1 Bithead

GlobalProtect has DNS issues after waking from sleep mode

GlobalProtect on Windows.  User locks computer and computer goes to sleep. They return and unlock.   If GlobalProtect has disconnected while in sleep mode, they user reconnects succsfully.  User's drive mapping fail and apps fail.  Pings name of server and that fails.  PIngs IP address of server succeeds.  Restarts PC and everything is fine again.

 

Whats going on?

Highlighted
L7 Applicator

Re: GlobalProtect has DNS issues after waking from sleep mode

What version of client do you have.  When device wakes from sleep mode or switches from lan to wifi the client tries to reconnect to the previous gateway and some routing/domain issues seem to take place.

 

the same issue applies when using domain split tunnel exclusions.

 

have you tried a GP refresh before a reboot, are you above V5.1.

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