11-22-2018 01:58 AM
Hello,
From more than 1.5k users, there are two users with the following problems:
They can connect to globalprotect portal, they receive ipadd / sm / def gateway / dns servers . There is no overlap between ip information received from firewall and local networks settings
In windows, the default route received by palo alto fw has the lowest metric, thus making as prefered route
In the monitoring portal, i see traffic matched as allow, but the user is not unable to browse the internet or accessing internal resources
Any clue ?
11-22-2018 07:54 AM
@cincuadrian For us its the saimilar. But if the username is speciefied as domain\username while connecting traffic can pass.
Its bit strange we can connect without domain mentioned but no traffic passes.
11-22-2018 11:11 PM
raji_toor Thank you
But for us there are more than 100 users that connect only with the username and not with domain\user
Same for you ?
The users manually connect or is an automatic process ?
11-23-2018 08:16 AM
@cincuadrian Yes we have lot of users and the instructions for them is to use domain\user, and connect manually.
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