Globalprotect - supress version mismatch popup?


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L3 Networker

Globalprotect - supress version mismatch popup?

When a client uses a version (4.1.13) different to what is available from the gateway, they see a popup prompting them to upgrade/downgrade.

How would I go about turning off this popup?

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Community Team Member

Hi @JimMcGrady ,


You can find this under Network > GlobalProtect > Portal > GlobalProtect Portal Configuration > Agent > Agent Config > App


Look for the following setting :

Allow User to Upgrade GlobalProtect App.


These are the available options (It seems you still have the default config) :

Disallow—Prevent users from upgrading the app software.
Allow Manually—Allow users to manually check for and initiate upgrades by selecting Check Version in the GlobalProtect app.
Allow with Prompt (default)—Prompt users when a new version is activated on the firewall and allow users to upgrade their software when it is convenient.
Allow Transparently—Automatically upgrade the app software whenever a new version becomes available on the portal.
Internal—Automatically upgrade the app software whenever a new version becomes available on the portal, but wait until the endpoint is connected internally to the corporate network. This prevents delays caused by upgrades over low-bandwidth connections.





Cheers !


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