Globalprotect - supress version mismatch popup?

[JimMcGrady]

When a client uses a version (4.1.13) different to what is available from the gateway, they see a popup prompting them to upgrade/downgrade.

How would I go about turning off this popup?

[kiwi]

Hi @JimMcGrady ,

You can find this under Network > GlobalProtect > Portal > GlobalProtect Portal Configuration > Agent > Agent Config > App

Look for the following setting :

Allow User to Upgrade GlobalProtect App.

These are the available options (It seems you still have the default config) :

•	Disallow—Prevent users from upgrading the app software.

•	Allow Manually—Allow users to manually check for and initiate upgrades by selecting Check Version in the GlobalProtect app.

•	Allow with Prompt (default)—Prompt users when a new version is activated on the firewall and allow users to upgrade their software when it is convenient.

•	Allow Transparently—Automatically upgrade the app software whenever a new version becomes available on the portal.

•	Internal—Automatically upgrade the app software whenever a new version becomes available on the portal, but wait until the endpoint is connected internally to the corporate network. This prevents delays caused by upgrades over low-bandwidth connections.

Cheers !

-Kiwi.