Hi, I am not a techy person but I have to install Globalprotect in order to work from home, the error I'm getting is: Connection failed: No network connectivity. Please verify your network connection and try again.
I'm not sure what the problem is. Please HELP.
well if others are working ok then i would have thought it was either the laptop on the GP installation.
if you post the address then I can test it. i cant login but i can test that the address is correct. when you have posted it, go back to edit your post and delete it, then only i will get it by email.
If you cant do this then not sure what else i can offer.
I had this problem - network is there but GP won't connect. Only way I could fix it was to install using local Administrator account on windows. Even though my user was an admin, I could not get it to work even with uninstall reinstall. After admin install log back in as user and supply credentials.
Seems like a local security issue, but have not found the fix. This workaround is ok but not good in user support situations
Where this is an issue is because we don’t give local administrator account access to users. So the admininstrator login doesn’t work for remote support.
This workaround seems to solve the problem for the impacted remote user:
The client is now open for the user to login and set the credentials.
Some questions still being researched:
As the remote users are isolated mostly this is less a short term issue. As this just started affecting us it seems to be related to recent Win 10 updates. I had this happen on a new install and existing install, both pro and enterprise editions
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