google applications versus localization

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

google applications versus localization

L1 Bithead

Hey guys,

I have a theoretical question regarding a issue i had today.

A user called and said that google-translate was blocked. I couldn't understand that, since i knew that we've allowed that.

I went to http://translate.google.com and sure enough, "Application Blocked".

I went to the monitor tab on the firewall web interface and set a filter for google-translate applications. I was surprised to see that allow/deny actions were 50/50. Some users got a allow, others a deny.

Eventually, by accident, i opened a new browser window and navigated to http://translate.google.dk

We're based in Denmark, so thats the TLD for us.

And woop woop, no problems there.

So I've told my users to use the .dk extension instead..

But what is happening? Why is google's localization system interfering with my application rules ??

15 REPLIES 15

L2 Linker

They didn't release a fix overnight, so we rolled back the update. Expected faster response from PAN. I guess someone said "Screw it, it's 5PM, I'm going home" 😞

"We have identified the issue and are working to provide a fix in the next content version.

Content version 259 introduced two new application functions for google-translate, one each for auto and manual.  But traffic to the landing page is neither of these, and may be blocked if you have a deny-all rule at the bottom.

As a workaround, you can revert to content version 258, or, you can create a custom app with a different name (e.g. custom-google-translate) that looks for the pattern “translate.google.com” in the http-req-host-header, and add that app to the allow rule. "

----------------------------------

We have chosen to revert to version 258.

This too will be addressed in the next content update.

L1 Bithead

What is the time frame for the next "content update" ?

+1 !!!

Got many people blocked here !

Content is released every Tuesday evening.- Pacific Time.

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!