GP Mac - No internet access

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GP Mac - No internet access

L0 Member

I am not able to connect the internet after connecting to GP in Mac. In windows it works fine

Any ideas?





L0 Member

I have a customer having the same issue. 


I have installed the latest version of GlobalProtect I have available to me. (5.0.6-29)

I made sure there were no issues in Security & Privacy and the firewall is turned off. 

I have the debug log files if that helps in any way. 

OS X 10.14.2

He only started having issues late yesterday afternoon. 2020-04-28 08_23_59-Screen Shot 2020-04-28 at 8.21.24 AM - Windows Photo Viewer.jpg

L1 Bithead

Has anyone got a solution for this? I'm using macOS 10.15.5 and GP 5.1.1-12


I agree that the internet is not completely down but some routing issues. traceroute to works both with or without GP, except it is extremely slow with GP.


I even tried a Windows 10 VM on my mac (macOS 10.15.5) without changing any mac configuration. And it works perfectly fine.


I'm thinking it could be some compatibility issue between GP and macOS, but I'm not sure what to check next.

I am having the same experience.

When I connect to our VPN to begin with, it works as you'd expect.  When I map an SMB share, it's almost like the tunnel goes down.  I can't ping or connect to anything internal (where i'm VPN'd in), however, I can ping  When I disconnect from the VPN, everything continues normally.

We are using PAN-OS 9.1.2 and GP 5.1.4; MacOS 15.5

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