HA malfunctioned due to data plane down

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

HA malfunctioned due to data plane down

L1 Bithead

Hello 

We have PA-3220 and its running 9.0.12. recently i saw that HA status is showing that "HA malfunctioned due to dataplane failed" and we cannot push any configuration on the firewall due to "dataplane failed" error message. 

Please suggest what can cause this error. I also see "the dataplane is starting" critical log message under system logs. 

 

Thank you

1 REPLY 1

Cyber Elite
Cyber Elite

@GQMerdian 

 

Can be due to software bug

I will recommend you to upgrade the PA to Version 9.1.11

As it is recommended one.

 

Regard

MP

Help the community: Like helpful comments and mark solutions.
  • 1841 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!