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HA1 showing down
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06-11-2020 07:12 AM
HA1 is showing down, but HA1 Backup and HA2 are showing up. FWs recently configured by contractor who has left. Configuration appears correct. Any suggestions?
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06-15-2020 08:14 AM
Thank you for the clarification. Here is what I have:
Name: ha1, ID: 5
Link status:
Runtime link speed/duplex/state: unknown/unknown/unknown
Configured link speed/duplex/state: auto/auto/auto
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06-15-2020 08:42 AM
Looks like a layer 1 problem. Maybe the cable is bad or it's connected in the wrong place on one side.
Even if the HA config or IP address info is wrong, it would show up if the physical connection is good.
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06-17-2020 11:09 AM
Ok, I work remotely and I've having trouble getting someone to look at the cabling for me. I'll keep you posted. Thank you.
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06-17-2020 11:22 AM
Another question:
Under Network-Interfaces the link state shows up, but under the Dashboard the HA1 shows down. They have the same IP - I feel like there is something I am not understanding about his config...
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06-17-2020 12:11 PM
What interface is being used for HA1? The dedicated HA interfaces don't appear in Network-Interfaces.
You can define data plane interfaces for HA use but that's not typically done on models that have the dedicated HA interfaces.
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