How do I select an asset when filing a support case?

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How do I select an asset when filing a support case?

L0 Member

Hi, 

Weird question, but I'm trying to make a support case for a firewall, and I'm on Step 4, where it's asking me to "Please select the asset for which you are filing the case." No matter where I click in the table, there doesn't appear to be any way to actually select something. This is both on Firefox and Chrome.

Steven16_0-1630423910623.png

Scrolling to the right doesn't help either. No indication of where to click to select an asset.

Steven16_1-1630423990111.png

 

I'll try on Edge, but if I can't imagine it'll work there. Any help would be appreciated.

2 REPLIES 2

L0 Member

Tried it on Edge too, still same issue. It's not letting me select ANYTHING; it's only highlighting the words when I click

Did you ever figure out what was causing this?

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