That's about normal. Also, I've seen that sometimes the pings actually do reply, but due to the failover it takes longer than normal to respond, so the ping application considers it a timeout.
You could verify this with pcaps taken on the firewalls. This may be your case, or it may just be taking that long to transfer the sessions over.
Regardless, what you're seeing is normal.
Which piece of information did Jason provide that you would like to see in the admin guide? I'd like to see about adding that into the guide.
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