I was downgrading the VM 500 firewall from 8.1.1 to 8.0.10 and booted the image with wrong config file. I am able to ssh firewall but maint mode username & password (serial #) is not working. How can I reset the password and bring VM 500 in factory default settings ?
you'll need to reboot the firewall and interrupt the boot process by invoking maintenance mode at the prompt
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