How to terminate Live community account?

cancel
Showing results for 
Search instead for 
Did you mean: 

How to terminate Live community account?

L1 Bithead

Last month I have created this account and today i have deployed Palo Alto from Azure...

In order to get teachnical support from PA, it seems I need to register account but I cannot use this LIVE community account.

So i think i better terminate this account first and create new one with new CID..

 

error.png

 

Please help me...

4 REPLIES 4

L7 Applicator

You can have a support account created for you and associated with this account. Did you follow the 'get support' link in the error message? This leads you to the place where you can have this taken care of (contact support)

Tom Piens
PANgurus

I contacted but the support only told me how to register the account and i am escalating but they do not reply me.

I checked in with our support team and was directed to the case you have open for this issue.

As per the last status to which you replied, the operations team is going to look into the issue and they will reach out as soon as the account has been set up

 

I'm sure this won't take too long. Please reach out to support for updates as the Live Community can't really assist in this matter

Tom Piens
PANgurus

Hi noted with thanks..

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!