How to use Office365 as email gateway

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How to use Office365 as email gateway

L0 Member

Hello,

 

We have PA-220 with PAN-OS 9.1. Do you know if it is possible to use our O365 tenant as an email server? I have tried a few configurations but no success 😞

I am sure that I am using the correct Emal gateway but I do not see where I can fill in the account's username, password, and TLS configuration.

1 ACCEPTED SOLUTION

Accepted Solutions

Community Team Member

Hi @Beko ,

 

In PAN-OS 10.0 and up you can select SMTP over TLS as protocol to connect to the email server, select the TLS version and set the authentication details.

 

https://docs.paloaltonetworks.com/pan-os/10-0/pan-os-admin/monitoring/configure-email-alerts.html

 

Hope this helps,

-Kiwi.

 

 
LIVEcommunity team member, CISSP
Cheers,
Kiwi
Don't forget to hit that Like button if a post is helpful to you!

View solution in original post

2 REPLIES 2

Community Team Member

Hi @Beko ,

 

In PAN-OS 10.0 and up you can select SMTP over TLS as protocol to connect to the email server, select the TLS version and set the authentication details.

 

https://docs.paloaltonetworks.com/pan-os/10-0/pan-os-admin/monitoring/configure-email-alerts.html

 

Hope this helps,

-Kiwi.

 

 
LIVEcommunity team member, CISSP
Cheers,
Kiwi
Don't forget to hit that Like button if a post is helpful to you!

I did the above changes as you mentioned but still the issue persists. We are getting an error failed to send email via gateway smtp.office365.com while sending test email in from email scheduler. But the test connection is successful while doing test from email profile settings. Please help me to resolve this problem.

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