05-31-2023 08:55 AM
05-31-2023 08:57 AM
I used to be able to just hit GET HELP and fill out the form.
now it goes into some FRUSTRATING loop of AI help... and then dumps me into the Live Community.
Why can't there just be a Create A trouble Ticket button, that is why we are coming to this site to begin with...
MOST all other vendors make it easy to get support, but PA is getting harder and harder to get help from.
I can't even get my Salesman or Sales Engineer to respond to my phone calls or Emails... So here I sit spending a lot of money for FW's and can't get any help.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
